Bring Your Customers Together
Salesforce sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics and application development.Increasing revenue from event was the biggest challenge.
Target your marketing to attract more customers
Deliver the amazing shopping experiences your customers expect
Respond quickly to queries, anticipate the next step and keep customers happy
- Sales Cloud
- Service Cloud
- Marketing Cloud
- Commerce Cloud
What is CRM?
CRM is information at your fingertips. A platform where you can see customers’ behaviour at a glance and make real-time decisions to provide the personalised customer service that makes your customers want to shop with you.
Close more deals. Free-up your sales staff to do what they do best, nurture relationships and sell your products or services.
Empower your sales team. Give them the tools to close deals quickly, improve productivity and ensure there are always leads to follow.
Sales-ready leads are nurtured and followed through the system to increase conversion rates
AI increases productivity and automated data capture and processes make closing deals simple
Increased knowledge leads to increased sales
Up to date information all stored in one easy to access place
Exceed your customers’ expectations. Happy customers remain loyal. Loyal customers recommend you.
Solutions to enhance your customer services, nurture loyal customer relationships with and offer more than they’re expecting.
Engage with your customers and know what they want – different service features give you the ability to keep the conversation going
A single screen so all the information is available at a glance to solve any problem
Flexible, intuitive, responsive solutions from call centre software to self-service portals
Use the information to offer personalised service and predict what comes next
Get your customers quick answers with Q&A communities where customers can find their own answers and connect with and help others
Keep the conversation going via different channels, SMS, live messaging, MMS & Group chats
User-friendly systems increase productivity while maintaining a connected, intelligent, personalised service
Raise your profile. Increase customer engagement. Deliver the right message at the right time on the right channel.
Offer your customers personalised experiences across a variety of channels: email, internet, mobile, SMS, advertising and more.
Use CRM to personalise your email marketing campaigns at scale
Analyse data from over a billion sources and use it to create exceptional experiences for your customers
Connect all your customer information and use it to provide 1-1 customer journeys across email, social media, adverts etc.
Grow faster. Make every interaction count. Increase your conversion rates with at-a-glance information giving you the power to exceed your potential customers’ expectations.
The better the experience, the more likely your customers or potential customers are to buy.
Salesforce B2C Commerce
A single, unified commerce platform. Salesforce intelligent all-in-one B2C eCommerce solution offers an innovative, personalised shopping experience to every customer and adopt a cohesive multi-channel approach so nothing is left to chance.
Salesforce B2B Commerce
The robust B2B eCommerce solution that helps you meet the complex needs of business buyers:
- Streamlined processes
- B2C focus
- Every interaction counts
Get a Partner Today!
Our Partners have proven themselves across endless number of projects around the globe
As our network extends across Vendors, we can recommend you partners that have both skills for front and back end
We leverage on a long lasting history in Management Consulting and CRM Software, to make sure you get the best possible implementation
Not comfortable with the local language? Don't worry, we are there to support as well.
We aim for project success and not closure. Problem, let us know and we will step in.
Nominated as an innovative service to go beyond traditional partner match making.
We only engage where we have solution knowledge and are an open book for you.